Jieun Kim
ABSTRACT
In the study, we explored potential design decision biases by understanding the relationship of the information being used and overconfidence of design outcomes that arise from the anchoring process in design. A total of twenty-eight industrial designers carried out a two-way between-subjects study administered by the four types of design exercise. Designers showed a strong anchoring effect when they employed "consistent knowledge-evidence" information rather than "inconsistent knowledge-evidence" information given. The empirical findings shed light on a double-edged anchoring effect in the design process, further suggesting the implications of the use of design information for educating HCI practitioners
- Block, R.A. and Harper, D.R. Overconfidence in estimation: testing the anchoring-and adjustment hypothesis. Organizational behavior and human decision processes 49 (1991), 188--207.Google Scholar
- Cardoso, C. and Badke-Schaub, P. Fixation or Inspiration: Creative Problem Solving in Design. Editorial-The journal of creative behavior 45, 2 (2011), 77--82.Google Scholar
- Chang, W-C. and Wu, T-Y. Exploring types and characteristics of product forms. International journal of design 1, 1 (2007), 3--14.Google Scholar
- Chapman, G.B., and Johnson, E.J., Incorporating the irrelevant:anchors in judgements of belief and value. Heuristics and Biases: The psychology of intuitive judgment, Gilovich, T., Griffin D.W., and Kahneman D. (Eds.) Cambridge University press (2002).Google Scholar
- Kahneman, D. and Tversky, A. Prospect Theory: An Analysis of Decision under Risk. Econometrica 47, 2 (1979), 263--291.Google ScholarCross Ref
- Koriat, A., Lichtenstein, S. and Fischhoff, B. Reasons for confidence. Journal of Experimental Psychology: Human Learning and Memory, 6, (1980), 107--118.Google ScholarCross Ref
- Jansson, D. G., and Smith, S. M. Design Fixation. Design Studies 12, 1 (1991), 3--11.Google ScholarCross Ref
Index Terms
- To be biased or not to be: choosing between design fixation and design intentionality
Recommendations
Anchoring and adjustment in software estimation
ESEC/FSE-13: Proceedings of the 10th European software engineering conference held jointly with 13th ACM SIGSOFT international symposium on Foundations of software engineeringAnchoring and adjustment is a form of cognitive bias that affects judgments under uncertainty. If given an initial answer, the respondent seems to use this as an 'anchor', adjusting it to reach a more plausible answer, even if the anchor is obviously ...
Is Query Reuse Potentially Harmful? Anchoring and Adjustment in Adapting Existing Database Queries
Reusing database queries by adapting them to satisfy new information requests is an attractive strategy for extracting information from databases without involving database specialists. However, the reuse of information systems artifacts has been shown ...
Anchoring and adjustment in software estimation
Anchoring and adjustment is a form of cognitive bias that affects judgments under uncertainty. If given an initial answer, the respondent seems to use this as an 'anchor', adjusting it to reach a more plausible answer, even if the anchor is obviously ...
Comments